Shipping, Return & Exchange Policy Complimentary Shipping Across India Enjoy FREE shipping on all orders across India. Every product is securely packed to ensure it reaches you safely and in perfect condition. Return & Exchange Policy At Elegant Art, every product is handcrafted with premium materials and undergoes strict quality checks before dispatch. We offer a 7-Day Return & Exchange Policy only in case of: Manufacturing defects Damage during transit Mandatory Unboxing Video To process any return or exchange request, a continuous, unedited unboxing video is mandatory. The video must clearly show: The sealed package before opening The complete unboxing process The product and any visible damage or defect Claims without a valid unboxing video cannot be accepted. How to Request a Return or Exchange If you receive a damaged or defective product: Contact our Customer Support Team within 24 hours of delivery. Share your Order ID, complete unboxing video, and clear photographs of the issue. After verification, we will arrange a replacement or exchange at no additional cost